FedEX Express has launched FedEx Customised Freight (FCF) in mainland China, a brand-new service for outbound shipments from China to the rest of the world and inbound shipments from the United States and other major Asian countries.

The service benefits industries requiring high-level monitoring for temperature control, package security and shipping processes, such as the high-tech, healthcare, and manufacturing sectors, the company said.

"FedEx Customised Freight demonstrates our commitment to providing innovative solutions for customers' very important packages," said FedEx vice president Eddy Chan.

"FCF offers customers increased confidence when shipping by providing a tailor-made resolution according to the customer's special needs." he said.

Offering China-wide coverage, FCF leverages the expertise of FedEx Express and FedEx Custom Critical.

The main features include customised solutions and network routing using the FedEx network and flights; dedicated vehicle to pick up and deliver packages; priority handling and boarding on FedEx freighters and weekend and holiday deliveries.

FCF also provides 24/7 shipment management including proactive monitoring and near-real-time updates throughout transit; shipment audit upon arrival to ensure all specifications match the initial solution design and the document audit trail meets regulatory compliance and a variety of active temperature-controlled air-cargo containers along with temperature data and quality support.

The service also comes with 24/7/365 professional support, for example, advice on packaging, customs regulations and/or security.

FCF is already available in China Hong Kong, Taiwan, Australia, Japan, Korea and Singapore.