Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of finished goods and replacement parts, today announced it has moved into the final phase of implementing a comprehensive spare parts supply chain management program for Sony Electronics.

Encompass will begin as early as June 2016 sourcing parts and accessories directly from Sony factories overseas, assuming responsibility for all inventory, including planning and purchasing. Encompass supplies Sony parts to other distributors, Sony’s authorized service network, service dealers, third-party administrators, international affiliates, and end users through its distribution facilities in Florida and Georgia.

“Encompass is gratified to have gained Sony’s confidence through successful implementation of phase one of our parts supply chain management program,” said Robert Coolidge, Encompass president and CEO. “As we reach the end of the program transition period, we remain firmly committed to providing superior service to the Sony service network and end users.”

Tim McGowan, vice president of the Sony North America Consumer Service, added “Encompass has proven their value as a partner by working with Sony to develop a long-term sustainable strategy to provide the customer support you would expect to see from an industry leader like Sony. Sony is pleased with our decision to leverage Encompass’ capabilities to maintain a strong parts supply chain.”

Source: American Journal of Transportation.com