Shanghai International Shipping Institute

IN a move to boost customer satisfaction CMA CGM has launched its new connected containers product 'TRAXENS by CMA CGM', which will allow clients to efficiently track their merchandise with data transmitted in near real time.

The connected device solution is a product of the group's investment in French start-up TRAXENS and co-development work on a device that offers unique traceability for location, temperature and shocks as well as door opening.

The commercial deployment is being rolled out after a pilot phase where CMA CGM led various and numerous tests and has produced a tool that can help clients optimise their supply chains.

TRAXENS by CMA CGM is a connected box fixed on the container which enables the collection and transmission of the containers' position, the intensity of potential shocks, external temperature variations, with a soon-to-be-added feature also measuring internal humidity and temperature, as well as monitoring the opening and closing of doors.

The data is transmitted in near-real-time, allowing clients to efficiently track their merchandise and thus be more reactive at each step of the transportation process. Supply chain management is simplified through an online intuitive and user-friendly interface updated in real time.

TRAXENS by CMA CGM also offers an extra diagnostic product option that can help enhance supply chain optimisation. In addition to the transferred data, a project team follows and supports the customers in analysing their data, enabling clients to identify logistics issues and implement concrete solutions to optimise costs and security.