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THE export-import community at Jawaharlal Nehru Port Trust (Nhava Sheva) has had a hard time carting cargo into terminals and securing delivery orders as the port's own terminal operations systems continue to remain offline, following a suspected cyber-attack on February 20.
"Since port terminal operating system of JNPCT is currently unavailable due to some technical reasons, we are compelled to adopt a manual procedure for delivery of import containers," Container Freight Stations Association of India (CFSAI) said in a trade advisory, according to Container News.
"However, under the manual system being extremely cumbersome, JNPCT is facing operational challenges and is able to give deliveries of only a fraction of containers to CFSs."
At JNPT, due to space and other infrastructure constraints, cargo is traditionally routed through off-dock storage depots. CFSAI noted that the slowdown in import clearance has created a backlog of containers that it believes will further build up until the digital network is restored and operations return to normal speed.
"Since these delays are solely attributed to the JNPCT operating system failure, our member CFSs will not be responsible for any delays, whatsoever, arising out of above and also for any costs attributed or arising out of these delays," CFSAI said.
High CFS inventory levels could also challenge export shipments, according to industry sources.
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