THE General Directorate of the Public Registry of Ship Ownership (DGRPN) of the Panama Maritime Authority of (PMA) implemented an exclusive email address to monitor and resolve, uninterruptedly, all user queries.
The email address consultadgrpn@amp.gob.pa, which came into operation on July 8, is attended by a group of specialists who will respond as soon as possible to queries, which will be documented and monitored until users see their questions resolved.
The director of the DGRPN, MSMB Marta Aparicio Gonzalez, indicated that this service marks the beginning of a chain of digital changes proposed by the new administration of the PMA and is aimed at improving interaction with its users at all times and from anywhere in the world.
"The Panamanian Registry documents and certifies property titles, mortgages and other liens related to ships of the National Merchant Marine. Our registries are in Spanish and English, guaranteeing accessibility and understanding within the international maritime sphere.
"The commitment of our Registry responds to the need to meet the demands of a non-stop operating sector, covering the multiple time zones in which global maritime traffic operates."
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