QANTAS FREIGHT has successfully migrated its global sales, reservations and capacity management functions to IBS plc's iCargo platform.

Qantas Freight manager Stephen Cleary said the migration was a key piece in its multimillion dollar Freight Futures business transformation programme that is intended to differentiate the carrier through the replacement of its core technology systems and modernised business processes.

"iCargo is now being relied on by 20 per cent of Qantas Freight's global workforce with all aircraft capacity, schedules and reservations being managed through the application," he said.

The cutover to the new system was completed in two phases, involving staff and operations in 13 countries.

"To have a project of this size and complexity completed on time, within budget and with no interruption to our operations is a testament to the hard work and dedication of the business experts and vendor involved."

Mr Cleary said the business' Freight Futures programme was about delivering better service by taking a fresh look at its core activities to understand if, using technology as an enabler, they could be made more efficient, more dynamic or better aligned with the needs of Qantas Freight's customers.

Source: shipping online